What's interesting this week...
Develop Impact - Issue 157
Hello Develop Impact readers!
Good morning and happy Monday! I hope you had a great weekend and are ready for another week of exciting updates and news.
Today, I am back sharing with you another five articles that I found informative and thought-provoking. I hope that you find value in this newsletter for your current or future projects.
This community is all about learning, sharing, and growing together. Please let us know if you have any interesting resources or thoughts to share. Let's continue to use technology for the greater good.
Let's dive in!
Jesse
What’s interesting…
Slowly, Then Suddenly: How Products Fall
Many businesses treat customer experience as a linear system, which makes it easier to measure and execute strategy around. However, a breach in customer trust can lead to a collapse of trust, which can be dangerous for businesses. The trust thermocline is a non-linear system that depends on the consumer's cumulative history with a system as well as how they perceive their current relationship with it. Once the trust thermocline is crossed, there are few routes back.
At the Fifth UN Conference on the Least Developed Countries, global leaders, civic actors and UN officials confronted two of the most fundamental hurdles facing LDCs: how to make better use of science, technology and innovation (STI) and how to promote structural transformations that can help overcome real impediments faced by those on the margins of society. The UN International Telecommunication Union (ITU) has found that the digital divide between LDCs and the rest of the world shows no signs of narrowing. Even among those who could access the internet, many did not because of barriers ranging from awareness to skills to cost.
Golden rules for regulating Digital Public Goods
Governments the world over are grappling with how to regulate technology and are particularly responsible for regulating Digital Public Goods (DPGs), which are public infrastructure upon which society increasingly depends. Digital Identity and Digital Payments Infrastructure are tools to prove who we are and to pay for the things we buy. Their design and regulation affect democratic governance, economic growth, and human rights.
Digital transformation is crucial for better trade in the post-pandemic world
The unprecedented crisis of the Covid-19 pandemic exposed the need to do things more effectively, and the UNCTAD reported an increasing trend of import demand for manufactured consumer goods in 2020. Both the E.U. and ASEAN should use digital transformation to simplify trade procedures and automate where possible to enable greater trade connectivity between the two regions.
Designing a Climate Advocacy Strategy
Global emissions are going up, and voluntary pledges to prevent new fossil fuel projects and curb devastating practices such as mass deforestation are failing to prevent the destruction of nature and rising global inequality. Businesses must take action now. Although businesses have made progress toward climate goals, fewer than one-fifth of net-zero targets set by governments and corporations actually meet science-aligned criteria.